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FAQ

Custom stainless steel balusters, glass railing systems, handrails and railing components for residential and commercial projects.

Can you produce custom sizes?

Yes. We make custom lengths, angles and drilled patterns from your drawings (PDF/DWG/DXF). OEM logos and special finishes are available.

What is the minimum order quantity?

Our standard MOQ is 100 pieces per item, but we often accept lower quantities for samples or first orders. Please send us your specification.

What is your lead time?

Standard items ship in 15–20 days after deposit; custom items take 25–35 days depending on complexity. Sea freight to major ports takes about 15–30 days.

What surface finishes are available?

Brushed (hairline), mirror, and powder coating in any RAL color. We also offer PVD gold, black and gunmetal finishes for decorative projects.

How do you ship the products?

We ship by sea (20ft/40ft containers) from Tianjin port, and by air or express for samples. Packing is plywood crates or cartons with foam protection.

What stainless steel grades do you use?

We use SUS304 as standard and SUS316 for coastal or highly corrosive environments. All materials are supplied with mill certificates on request.

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